Privacy Policy

Dossplorer Privacy Policy

Last modified: June 1, 2017

Welcome to the Dossplorer Privacy Policy

When you use Dossplorer services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

Privacy Policy

When you share information with us, for example by creating a Dossplorer Account, we want you to be clear how we are using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:
• What information we collect and why we collect it
• How we use that information
• The choices we offer, including how to access and update information

Information we collect

We collect information to provide better services to you, as user. We collect information in the following ways:

• Information you give us. For example the information provided when you to sign up for a Dossplorer Account. When you do, we’ll ask for personal information, like your name, email address, telephone number , the name of company you work for and your role in the organization

• Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you login on Dossplorer or visit our website. This information includes:

Device information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

Log information

When you use our services or view content provided by Dossplorer, we automatically collect and store certain information in server logs. This includes:

-Internet protocol address
-device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL
-cookies that may uniquely identify your browser or your Dossplorer Account

Location information

When you use Dossplorer services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Dossplorer with information on nearby devices, Wi-Fi access points and cell towers.

Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Dossplorer when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit a Dossplorer service, and this may include using cookies or similar technologies to identify your browser or device.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Dossplorer and our users. We also use this information to offer you tailored content – like ads.

We may use the name you provide for your Dossplorer account across all of the services we offer that require a Dossplorer Account. In addition, we may replace past names associated with your Dossplorer Account so that you are represented consistently across all our services. If other users belong to the same Company we may show them your profile information, such as your name and photo.

If you have a Dossplorer Account, we may display your Profile name, Profile photo, and actions you take on Dossplorer or on third-party applications related to your Dossplorer Account (such as the Viewingmatters community, reviews you write and comments you post) in our services.

When you contact Dossplorer, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this is Google Analytics.

We may combine personal information from one service with information, including personal information, from other Dossplorer services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Dossplorer processes personal information on servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Information you share

Our services may let you share information with others. Remember that when you share information publicly, it may be indexable by search engines.

Accessing and updating your personal information

If your personal information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Dossplorer and it’s affiliates unless one of the following circumstances applies:

With your consent

We will share personal information with companies, organizations or individuals outside of Dossplorer and it’s affiliates when we have your consent to do so.

With account administrators

If your Dossplorer Account is managed for you by a business administrator assigned by your Company then this administrator and anyone who provides user support to your organization will have access to your Dossplorer Account information (including your email and other data). Your domain administrator may be able to:

o view statistics regarding your account, like latest log-on date and time
o change your account password
o suspend or terminate your account access
o access or retain information stored as part of your account
o receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request o restrict your ability to delete or edit information or privacy settings

Please refer to your domain administrator’s privacy policy for more information.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of Dossplorer if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• meet any applicable law, regulation, legal process or enforceable governmental request
• enforce applicable Terms of Service, including investigation of potential violations.
• detect, prevent, or otherwise address fraud, security or technical issues
• protect against harm to the rights, property or safety of Dossplorer, our users or the public as required or permitted by law

We may share non-personally identifiable information with our partners. For example, we may share information publicly to show trends about the general use of our services.

If Dossplorer is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Dossplorer and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL
• We offer you or your company two step verification when you access your Dossplorer Account.
• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
• We restrict access to personal information to Dossplorer employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Dossplorer and its affiliates. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks, including the EU-US Privacy Shield Framework. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Other Terms

Your use of the Services is governed by other terms and conditions in addition to this Privacy Policy, including the Dossplorer Terms of Service and Dossplorer Acceptable Use Policy, and may be subject to laws and regulations in your jurisdiction.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.